At 100%, we understand accidents happen. If you were in an accident and your helmet sustained an impact, we do have a crash replacement program. Please email us at firstname.lastname@example.org with the following information:
1) Photo of Damaged Helmet
2) Proof of Purchase
You will then send us your damaged helmet and if based on our inspection, we determine that the damage was indeed from an accident and not intentional, you may be eligible for a 35% discount on a replacement helmet.